پژوهش‌های مدیریت منابع سازمانی

پژوهش‌های مدیریت منابع سازمانی

اندر حکایت شرم، خجالت و آزرم در سازمان: یک خودمردم‌‌نگاری تحلیلی

نوع مقاله : پژوهشی کیفی

نویسندگان
1 کارشناس ارشد، گروه مدیریت، دانشکده علوم اداری و اقتصاد، دانشگاه ولی‌عصر (عج)، رفسنجان، ایران.
2 دانشیار، گروه مدیریت، دانشکده علوم اداری و اقتصاد، دانشگاه ولی‌عصر (عج)، رفسنجان، ایران.
چکیده
پژوهش حاضر برای دریافت درکی عمیق از احساسات شرم، خجالت و آزرم در بافت فرهنگی پارس جنوبی، تجربة شخصی یکی از نویسندگان را مبتنی بر خودمردم‌‌نگاری تحلیلی واکاوی کرده است. نتیجة تحلیل خوداندیشانة روایت‌‌های سیزده‌‌گانة مقاطع کاری پژوهشگر نشان داد که شرم تجربه‌‌شده در بسترهای موجد مقایسة خود واقعی و دیگری برتر، ناهنجاری اخلاقی عُجب در برابر شایستگی‌‌های فنی و انتظار‌های مضاعف غیرواقعی نامنطبق با شایستگی‌‌های فنی از عضو سازمان، احساس شده است. ضمن اینکه شرم می‌‌تواند در زنجیرة فرمان از پایین‌‌ترین تا بالاترین ردة سازمانی انتقال پیدا کند. همچنین، به واسطة نهادینگی بایستگی آزرم در‌برابر مدیران و در‌ نتیجه ترجیح سکوت بر نقد سازمانی، خجالت‌‌زدگی مدیران متعاقب نقد ایشان یا طرح نارسایی‌‌های سازمانی، کارکرد اصلاحی مطلوبی ندارد. وانگهی، معلوم شد گونه‌‌های آزرم منتهی به سکوت سازمانی و آزرم سیاسی از پایین به بالا و آزرم منتهی به مداهنه در انجام وظایف شغلی از بالا به پایین سلسله‌‌‌مراتب سازمانی، پدیده‌‌هایی کژکارکردی‌‌اند.
کلیدواژه‌ها
موضوعات

عنوان مقاله English

To speak of embarrassment, shame, and pudency: An analytic autoethnography

نویسندگان English

Masoud Abbasi 1
Mostafa Hadavinejad 2
1 MSc, Faculty of Administrative Sciences and Economy, Vali-e-Asr University, Rafsanjan, Iran.
2 Associate professor, Faculty of Administrative Sciences and Economy, Vali-e-Asr University, Rafsanjan, Iran.
چکیده English

This study sought to gain an in-depth understanding of the emotions of shame, embarrassment, and modesty within the cultural context of South Pars by analytically examining one of the authors’ personal experiences through analytic autoethnography. The findings derived from reflexive analysis of thirteen narrative accounts drawn from different stages of the researcher’s professional life indicated that experienced shame emerged in contexts that fostered comparisons between the actual self and a superior other, perceptions of moral impropriety in the form of hubris vis-à-vis technical competence, and the imposition of excessive and unrealistic expectations inconsistent with the individual’s professional capabilities within the organization. Moreover, shame was found to be transmissible along the chain of command, from the lowest to the highest organizational levels. In addition, due to the institutionalization of modesty and deference toward managers -and the resulting preference for silence over organizational criticism- managers’ embarrassment following criticism or the disclosure of organizational shortcomings does not serve a constructive corrective function. Furthermore, forms of modesty that lead to organizational silence and upward political deference, as well as modesty that results in flattery and appeasement in task performance from higher to lower hierarchical levels, were identified as dysfunctional organizational phenomena.

کلیدواژه‌ها English

Self-conscious Emotions
Embarrassment
Shame
Modesty
Autoethnography
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