تحلیل جامع عوامل موثر بر تاب آوری سازمانی در صنایع کوچک و متوسط

one of the most important ways to realize the resistive economy is to support the small and medium industries and create a sustainable capacity in them to deal with the environmental changes and threats. In the management science, achieving such a goal is manifested in the concept of the organizational resilience. Therefore, the present study is aimed to identify and rank the most important affecting factors of the resilience of small and medium industries in order to provide practical solutions for managers and relevant authorities. For this purpose, 10 experts and managers of these industries have been interviewed and with the help of the theme technique, the affecting factors on resilience have been identified and Then 14 experts have ranked these factors by questionnaire method and using the analytic hierarchy technique. The results have shown that the intra-organizational factors have a greater effect on the resilience of the company than the extra-organizational factors. Among the intra-organizational factors, the management factor with the sub-criteria of attitude to change has the highest priority, Also, among the extra-organizational factors, the factor of organizations and trade associations with the sub-criteria of amendments, and the factor of governmental support with the sub-criteria of exemptions and tax rebates are respectively in the first and second ranks.