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Increasing complexity and turbulence of environment, are requiring quick response and proper reaction of organizations. These conditions have increased the need of organizations to think and act beyond just solving their current issues. In today's competitive and changing environment, being and acting smart are the best guarantee for any business to success. Present study seeks to answer the question of what the processes are and what factors are necessary for smart organization. This paper is based on descriptive- survey methods, and of purpose is fundamental - applicable research. The statistical population is consist of 3531 people from manufacturing firms in a company and 347 of them were chosen as a sample. Data was gathered using a questionnaire and Delphi technique was used. To analyze the data, partial least squares method used by Smart PLS software. Test results showed that all variables had a significant and positive impact on the smart organization, except group work, and the effect of all variable together is significant. Also found out that flexible communications has greatest impact on the smart organization.

Keywords: Smart Organization, Knowledge Management, Communication, Learning Capability, Information Technology

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