Volume 5, Issue 3 (2015)                   ORMR 2015, 5(3): 23-47 | Back to browse issues page

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afjeh A, dehghanan H, mafakheri F. The Impacts of Organizational Support and Empowerment and Organizational Citizenship Behavior on Job Performance. ORMR 2015; 5 (3) :23-47
URL: http://ormr.modares.ac.ir/article-28-6301-en.html
Abstract:   (17131 Views)
Employees form an image of an organization's support and as results, attention to organizational goals and their realization. Their psychological empowerment allows organizations to be more flexible and responsive to changes. On the other hand, organizations need employees who are willing to step beyond the formal requirements of a job. Due to importance of these factors, this study examines the relationship between psychological empow­erment on job performance, with organizational citizenship behavior as a mediator. Statistical population is employees of Alborz Insurance Branches in Tehran that are a total of 270. The simple random sampling used and according to Cochran formula a sample of 159 were selected. To collect required data, a standard ques­tionnaire of Chiang and Hsieh (2012) was used. Confirmatory factor analysis and structural equation modeling based on Lisrel was used to assess the structural mo­del. Results of testing hypotheses suggest that OCB mediate the relationship betw­een psychological empowerment and job performance and perceived organi­zational support has effect on job performance, but this effect was not accepted on OCB. Also, psychological empowerment has effect on job performance and OCB, and OCB has effect on job performance. 
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Article Type: Research Paper | Subject: -
Received: 2015/01/3 | Accepted: 2015/11/22 | Published: 2016/04/4

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