روایت پژوهی تجربه مدیران دولتی از پدیده «خستگی تصمیم»

نوع مقاله : پژوهشی کیفی

نویسندگان
1 استادیار، گروه مدیریت، دانشکده علوم انسانی، دانشگاه حضرت معصومه (س)، قم، ایران.
2 استادیار، گروه مدیریت بازرگانی، دانشکده علوم اقتصاد و اداری، دانشگاه مازندران، ایران.
چکیده
بررسی ها نشان می دهد هر فرد به طور متوسط روزانه 35000 تصمیم می گیرد. اگرچه این عدد بسیار اغراق آمیز است، اما نمی توان انکار کرد که روزانه تصمیم های بی شماری می گیریم. خستگی تصمیم به این موضوع اشاره دارد که گرفتن تصمیم‌های مکرر توانایی فرد را برای اتخاذ تصمیم‌های کاملاً آگاهانه و منطقی بعدی مختل می‌کند. به حالت تهی‌شدن توان، به‌ویژه در نتیجه تصمیم‌گیری‌های پیاپی، پدیده خستگی تصمیم می‌گویند. تجربه زیسته پژوهشگران در کنار مدیران ارشد در سازمان‌های مختلف، خاستگاه شکل‌گیری این مطالعه است. از مجموعه راهبرد‌های رفتاری مدیران اینگونه بر می‌آید که فرد به‌عنوان یک تصمیم‌گیرنده کاملاً منطقی عمل می‌کند. اما شواهد خلاف آن را نشان می‌دهد. این موضوع نه‌تنها در مورد افراد معمولی بلکه برای برخی از حرفه‌ای‌های آموزش‌دیده نیز صدق می‌کند. مطالعه حاضر، پژوهشی کیفی است که با استفاده از روش پژوهش روایت‌پژوهی انجام شده است. داده‌های کیفی در این مطالعه به شکل روایت برگرفته از مصاحبه‌های عمیق با 11 مدیر ارشد در بخش دولتی است که با استفاده از تحلیل روایتی مضمون تحلیل شدند. یافته‌ها نشان می‌دهد که زمینه‌سازهای بروز خستگی تصمیم ویژگی‌های شخصیتی، موضوعات بین‌فردی، آستانه‌ سختی کار و عوامل کلان سازمانی و راهکارهای مدیریت آن شامل خنثی‌سازی، آموزش و انگیزش می‌باشد.
کلیدواژه‌ها

موضوعات


عنوان مقاله English

Narrative research of managers' experience of decision fatigue phenomena

نویسندگان English

shahnaz akbari 1
Bahare Abedin 2
1 Department of Business, Hazrat-e- Masoumeh University (HMU),Qom, Iran.
2 Assistant Professor, Department of Executive Management, Faculty of Economic and Administrative Sciences, University of Mazandaran , Babolsar, Iran.
چکیده English

Studies show that each person makes an average of 35,000 decisions per day. Although this number is highly exaggerated, it cannot be denied that we make countless decisions on a daily basis. Decision fatigue refers to the fact that making repeated decisions impairs a person's ability to make fully informed and rational subsequent decisions. Therefore, the state of ego depletion, especially as a result of repeated decisions, is called decision fatigue. The lived experience of researchers along with senior managers in different organizations is the origin of this study. The results of this study show that from the set of managers' behavioral strategies, the person acts as a completely rational decision maker. But the evidence shows otherwise. This is true not only for ordinary people, but also for some highly trained professionals. The current study is a qualitative research that was conducted using the narrative research method. The qualitative data in this study is in the form of narratives derived from in-depth interviews with 11 senior managers in the public sector, which were analyzed using thematic analysis. The findings indicate that the causes of decision fatigue are personality traits, interpersonal issues, work difficulty threshold, and organizational factors.

کلیدواژه‌ها English

Behavioral Strategy
Decision Fatigue
Managers' experience
Narrative Research
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