کشف محتوای قرارداد روان‌شناختی پرستاران بیمارستان‌های دولتی

نوع مقاله : پژوهشی کیفی

نویسندگان
محسن یعقوبی 1
نورمحمد یعقوبی 2
محمدصادق شریفی راد 3
1 دانشجوی دکتری رشته مدیریت منابع انسانی، گروه مدیریت دولتی، دانشکده مدیریت و اقتصاد، دانشگاه سیستان و بلوچستان، زاهدان، ایران.
2 استاد، گروه مدیریت دولتی، دانشکده مدیریت و اقتصاد، دانشگاه سیستان و بلوچستان، زاهدان، ایران.
3 استادیار، گروه مدیریت دولتی، دانشکده علوم انسانی و اجتماعی، دانشگاه اردکان، اردکان، ایران.
چکیده
هدف: قراردادهای روان‌شناختی باور و درک کارکنان نسبت به تعهدات ضمنی و صریح در روابط کاری با سازمان تعریف شده است. هدف مطالعه حاضر کشف محتوای قراردادهای روان‌شناختی پرستاران بیمارستان‌های دولتی است.

روش: برای درک مناسب محتوای قراردادهای روان‌شناختی پرستاران انجام یک مطالعه کیفی موردنیاز است. جمع‌آوری اﻃﻼﻋﺎت موردنیاز از راه مصاحبه‌های نیمه ساختاریافته و ﺑﺎ ﺗﺄﻛﻴﺪ ﺑﺮ بیان ﺗﺠﺮﺑﻪ زﻳﺴﺘﻪ پرستاران بیمارستان‌های دولتی انجام شد. انتخاب نمونه‌ها با استفاده از روش نمونه‌گیری هدفمند و با فن گلوله برفی انجام گرفت و برای اطمینان از اشباع نظری 19 مصاحبه‌ انجام شد.

یافته‌ها: یافته‌ها نشان داد که قراردادهای روان‌شناختی در پرستاران شامل 3 مضمون اصلی (معامله‌محور، رابطه‌محور و ارزش‌محور) و 14 مضمون فرعی بود. قراردادهای معامله‌محور شامل 5
مضمون فرعی جو کاری خوب، پرداخت منصفانه، رفع مشکلات غیرکاری، ایمنی در محیط کار و محیط مسالمت‌آمیز و آرام بود. قراردادهای رابطه‌محور شامل 5 مضمون فرعی اجازه مشارکت در تصمیم‌گیری، حمایت مقام بالاتر، چالش‌برانگیز‌بودن کار، فرصت ارتقا و امنیت شغلی بود. قراردادهای ارزش‌محور شامل 4 مضمون فرعی ارزش‌های فردی، ارزش‌های جمعی، ارزش‌های آموزشی و ارزش‌های اخلاقی بود.

نتیجه‌گیری: نتایج نشان داد قراردادهای روان‌شناختی پرستاران با دو مضمون (معامله‌ای و رابطه‌ای) جامع نیست و پرستاران فراتر از منافع فردی و سازمانی، ارزش‌های بسیار مهمی دارند که مربوط به ماهیت حرفه پرستاری می‌باشد و این ارزش‌ها در قراردادهای روان‌شناختی ارزش‌محور ظهور پیدا می‌کنند. درنتیجه برای افزایش تعهد سازمانی، رضایت شغلی و کاهش ترک خدمت پرستاران توجه به هر سه مضمون قرارداد روان‌شناختی لازم است.
کلیدواژه‌ها
قراردادهای روان‌شناختی
قراردادهای روان‌شناختی رابطه‌‌محور
قراردادهای روان‌شناختی معامله‌محور
قراردادهای روان‌شناختی ارزش‌محور
پرستاران
نظریه قرارداد روان‌شناختی

موضوعات

عنوان مقاله English

Exploring the content of the psychological contract of nurses in public hospitals

نویسندگان English

mohsen Yaghoubi 1
Nour Mohammad Yaghoubi 2
Mohammad Sadegh Sharifirad 3
1 PhD Candidate of Human Resources Management, Public Administration Dept., Faculty of Management and Economics, University of Sistan and Baluchestan, Zahedan, Iran.
2 Full Professor, Public Administration Dept., Faculty of Management and Economics, University of Sistan and Baluchestan, Zahedan, Iran.
3 Assistant Professor, Public Administration Dept., Faculty of Humanities and Social Sciences, Ardakan University, Ardakan, Iran.
چکیده English

Purpose: Psychological contracts are defined as employees' beliefs and perceptions of implicit and explicit obligations in working relationships with the organization. The aim of this study was to discover the content of psychological contracts of public hospital nurses.

Method: A qualitative study is needed to properly understand the content of nurses' psychological contracts. The required data were collected from semi-structured interviews and with emphasis on the lived experience of nurses in public hospitals. In this regard, participants were selected using purposive sampling method and snowball technique and 19 interviews were conducted to ensure theoretical saturation.

Findings: Findings showed that psychological contracts in nurses included 3 main themes (transaction-based, relation-based and value-based) and 14 sub-themes. Transaction-based contracts included five sub-themes: good work climate, fair payment, non-work problems, workplace safety, and a peaceful environment. Relation-based contracts included five sub-themes: decision-making permission, superior support, job challenge, promotion opportunity, and job security. Value-based contracts included four sub-themes: fulfillment of individual values, fulfillment of collective values, fulfillment of educational values and fulfillment of moral values.

Conclusion. Findings showed that psychological contract of nurses with two themes (transactional and relational) is not comprehensive and nurses had very important values ​​beyond personal and organization interests, which were related to the nature of the nursing profession, and these values are reflected in the value-based psychological contract. As a result, in order to increase organizational commitment and job satisfaction and reduce nurses' turnover, it is necessary to pay attention to the content of all three types of psychological contract.

کلیدواژه‌ها English

psychological contract
Relational Psychological Contract
Transactional Psychological Contracts
Ideological Psychological Contracts
Nurses
Psychological contract theory
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پژوهش های مدیریت منابع سازمانی
دوره 12، شماره 3
دی 1401
صفحه 205-236