بررسی نقش میانجی هماهنگی عملیاتی در تأثیر همسویی استراتژی بر بلوغ حاکمیت فناوری اطلاعات

نوع مقاله : پژوهشی اصیل

نویسندگان
گروه مدیریت فناوری اطلاعات، واحد تهران مرکزی، دانشگاه آزاد اسلامی، تهران، ایران
چکیده
حاکمیت فناوری اطلاعات، توانایی هدایت و سازماندهی فناوری اطلاعات و مشخص کردن مسئولیتهای بین فناوری اطلاعات و حوزه کسب کار در راستای اهداف سازمانی است. این پژوهش به‌دنبال " بررسی نقش میانجی هماهنگی عملیاتی در تأثیر همسویی استراتژی بر بلوغ حاکمیت فناوری اطلاعات" بوده، جامعه آماری آن در بخش کیفی شامل خبرگان فناوری اطلاعات و در بخش کمی مدیران ارشد فناوری اطلاعات و کسب‌وکار شرکت مخابرات ایران است. این مطالعه از منظر هدف توسعهای- کاربردی، از نظر ماهیت توصیفی- پیمایشی میباشد. ابزار گردآوری اطلاعات منابع کتابخانهای، مصاحبه و پرسشنامه محقق ساخته است که روایی محتوایی آن توسط خبرگان تأیید گردیده است. نوآوری این پژوهش در معرفی متغیر "هماهنگی عملیاتی" است که منجر به عینیسازی "همسویی استراتژی فناوری اطلاعات و کسب‌وکار" میگردد. مدل پژوهش در دو بعد به‌صورت تلفیقی از مدل همسویی استراتژی لوفتمن و متدولوژی مدیریت فرایند‌های کسب‌وکار (شامل 10 مولفه اصلی و 55 شاخص) طراحی و روایی محتوایی آن توسط خبرگان و پایایی آن با استفاده از ضریب آلفای کرونباخ (936/0) تأیید گردید. بررسی روایی سازه و ساختار و برازش مدل با استفاده از مدل‌سازی معادلات ساختاری با نرمافزار SmartPLS، صورت گرفته و فرضیه‌های پژوهش مورد بررسی و آزمون قرار گرفتند. نتایج نشان داد که تأثیر هر دو متغیر همسویی استراتژی و هماهنگی عملیاتی بر بلوغ حاکمیت فناوری اطلاعات مثبت و معنادار است. همچنین نتایج آزمون سوبل نقش میانجی متغیر هماهنگی عملیاتی در تأثیر همسویی استراتژی بر بلوغ حاکمیت فناوری اطلاعات را تأیید کرد.
کلیدواژه‌ها

موضوعات


عنوان مقاله English

The survey for mediating role of Operational coordination in the effect of Strategy alignment on IT Governance maturity

نویسندگان English

maryam Aghili
Mohammad ebrahim Pourzarandi
amir bayattork
Information Technology Management Group, Central Tehran Branch, Islamic Azad University, Tehran, Iran
چکیده English

IT governance is the ability to direct and organize information technology and identify the responsibilities between IT and business align with the organizational goals. This research intends to "survey the mediating role of operational coordination in the effect of strategy alignment on IT governance maturity”. The statistical population in the qualitative sector includes the IT experts and in the quantitative part is the senior managers of the IT and business departments of TCI. This study is an applied-developmental purpose and it is descriptive-survey in nature as well. The data collection tools are library resources, interviews, and a researcher-made questionnaire whose content validity has been verified by experts. The innovation of this study is to introduce the variable "Operational coordination" that leads to objectification of the "IT-Business strategy alignment” in order to realize the IT governance maturity. The research model was designed in two dimensions as a combination of Loftman's strategy alignment and business process management methodology (including 10 key components and 55 indicators). Its content validity and reliability were confirmed by experts using Cronbach's alpha coefficient (0.936). Structural validity, structure and fit of the model were investigated by using structural equation modeling with SmartPLS software and the research hypotheses were tested. The results showed that the effects of both strategy alignment and operational coordination variables on the IT governance maturity were positive and significant. The Sobel test results also confirmed the mediating role of variable operational coordination in the effect of strategy alignment on IT governance maturity.

کلیدواژه‌ها English

IT Governance
Organizational maturity
Strategy alignment
Operational coordination
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