مدل‌یابی رابطه استرس شغلی و قصد ترک‌شغل کارکنان با نقش تعدیل‌گر قاطعیت مدیر

This study aimed to investigate the relationship between job stress and turnover intention with the moderator role of manager decisiveness and its impact on human resource planning. The population statistics is bank employees working in 22 banks in Fariman city. The sample which includes 152 subjects was determined by Cochran formula. Data were collected using standard questionnaires for each variable and its validity was confirmed by both content validity and face validity. Cronbach's alpha coefficient was used to determine the reliability of the questionnaire. The alpha coefficient was estimated to be 0.73 which indicates the reliability of the questionnaire. For the collected data Analysis, we used Amos22.0 and spss16.00 softwares Basic results showed that: 1) job stress and turnover intention of employees had a direct connection among the bank employees in Fariman. 2) The Manager’s decisiveness moderates job stress with turnover intention. 3) High-pressure work environment and job stress among staff intensify their turnover intention. 4) Planning of human resources in banks is possible by using quantitative methods. In the end it is suggested that we use the rate and method of Markov chain technology to forecast demand and supply of manpower in banks in Fariman.