تخصیص بهینه منابع انسانی به پایگاههای اورژانس با استفاده از مدل تحلیل پوششی داده‌ها‌ی متمرکز

نویسندگان
1 استادیار، گروه مدیریت صنعتی، دانشکده اقتصاد و مدیریت، واحد شیراز، دانشگاه آزاد اسلامی، شیراز، ایران.
2 دانشجوی کارشناسی ارشد، مدیریت صنعتی، دانشکده اقتصاد و مدیریت، واحد شیراز، دانشگاه آزاد اسلامی ، سیراز، ایران.
چکیده
امروزه با وجود فناور شدن سازمان‌ها و تبدیل آنها به توده‌ای از سخت‌افزار، همچنان نقش انسان به‌عنوان‌ عاملی حیاتی و راهبردی در بقای سازمان، کاملاً مشهود است. منابع انسانی ارزشمندترین منبع سازمان‌های امروزی به شمار می‌آیند زیرا که به تصمیمات سازمانی شکل داده، مسائل و مشکلات سازمان را حل نموده و بهره‌وری را عینیت می‌بخشند. همان طور که خود نیروی انسانی دارای اهمیت بالا و نقش قابل توجهی در سازمان می‌باشد، تخصیص نیروها نیز ضرورت و ظرافت خاصی دارد. در پژوهش حاضر نخست شاخص‌های مهم در تخصیص بهینه منابع انسانی به پایگاه‌های اورژانس از طریق مصاحبه و برگه ارزیابی تعیین گردید. سپس با استفاده از مدل CDEA تخصیص منابع انسانی به 23 پایگاه اورژانس شیراز صورت گرفت. جهت محاسبه کارایی پس از تخصیص بهینه تعداد مأموریت، آمبولانس و درخواست با روش رگرسیون پیش‌بینی شد. مقایسه کارایی قبل و بعد از تخصیص، افزایش میانگین کارایی در پایگاه‌ها را نشان داد.
کلیدواژه‌ها

عنوان مقاله English

Mathematical Model for Optimal Human Resource Allocation in Shiraz Emergency Centers

نویسندگان English

Morteza Shafiee 1
belghis engashteh 2
چکیده English

Despite organizations become technological and are changed into a pile of hardware nowadays, the role of human as a vital and strategic factor for survival of organization is noticeable. Human resources are the most worth resource in modern organization. Because they form organizational decisions, solve the organizational problems and materialize productivity. As human resources are important and have a noticeable role in the organization, human resources allocation is important too. This research has been performed in 23Shiraz emergency centers. For practical use of models, important factors for optimal human resources allocation in Shiraz emergency centers were determined by interview and checklist. Then human resources allocation was done in 23 Shiraz emergency centers by using CDEA model. Number of missions, ambulances and requests were predicted for efficiency calculation after optimal allocation by regression method. Efficiency comparison after and before allocation showed efficiency average has increased in centers.

کلیدواژه‌ها English

emergency centers
human resource allocation
centralized data envelopment analysis. 
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