نقش اعتماد بین فردی و تسهیم دانش در سازمان (مطالعه موردی: ستاد شرکت ملی گاز ایران )

نویسندگان
1 عضو هیات علمی و مدیر گروه مدیریت صنعتی/ دانشگاه شاهد
2 استادیار و مدیر گروه مدیریت بازرگانی و دولتی دانشگاه شاهد
3 کارشناس ارشد
چکیده
اعتماد از راه ایجاد همکاری و همبستگی بین اعضای گروه، موجب توسعه و ارتقای روحیه گروهی می‌شود و به طور مستقیم و غیرمستقیم بر بازده گروه و در‌نهایت بر عملکرد سازمان تأثیر می‌گذارد. تسهیم دانش در سازمان‌ها به یادگیری سریع‌تر فردی و سازمانی منجر شده، خلاقیت را افزایش داده و به بهبود عملکرد فردی و سازمانی منتهی می‌شود. بنابراین سازمان‌ها تسهیم دانش را تقویت و کارکنان خود را به این امر تشویق می‌کنند. اعتمادسازی در سازمان و شناخت ارتباط آن با تسهیم دانش به‌ویژه برای کسب مزیت رقابتی سازمان‌ها مهم است. تحقیق حاضر با هدف «شناسایی نقش اعتماد بین فردی با تسهیم دانش در ستاد مرکزی شرکت ملی گاز ایران» انجام شد. داده‌های مربوط به اعتماد و تسهیم دانش جمع‌آوری و با روش همبستگی تجزیه و تحلیل شد. یافته‌های تحقیق، همبستگی مثبت و معنی‌دار بین اعتماد بین فردی با تسهیم دانش و مؤلفه‌های آنها را تأیید کرد.
کلیدواژه‌ها

عنوان مقاله English

Relationship between interpersonal trust and knowledge sharing in organization (case study: National Iranian Gas Company)

نویسنده English

Ali Hossein Keshavarzi 1
1 lecturer and group manager/ Shahed University
چکیده English

Abstract
Trust leads to the development and improvement of group morale, through creation of cooperation and connection among group members. It directly and indirectly affects the group output, and eventually on organizational performance. Knowledge sharing in organizations leads to faster individual and organizational learning; increases creativity, and causes improvement in individual and organizational performance. Therefore, organizations nurture knowledge sharing and encourage their employees to act upon it. Trust building in organization and recognizing its relationship with knowledge sharing is especially important for the creation of competitive advantage. This research is carried out, aiming the “identification of the relationship between interpersonal trust and knowledge sharing in the Iranian National Gas Company headquarter”. The data related to trust and knowledge sharing are collected and analyzed by correlation analysis. Research findings confirm the positive and significant relationship between interpersonal trust and knowledge sharing and their factors.

کلیدواژه‌ها English

"interpersonal trust"
"cognitive trust"
"effective trust"
"knowledge sharing"
"explicit knowledge sharing"'
"tacit knowledge sharing"

 


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