Volume 5, Issue 4 (2016)
ORMR 2016, 5(4): 91-114 |
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rajabzadeh A, abasi H, azar A, taghavi A. Developing Police Excellence Model Using AHP and DEMATEL approaches. ORMR 2016; 5 (4) :91-114
URL: http://ormr.modares.ac.ir/article-28-517-en.html
URL: http://ormr.modares.ac.ir/article-28-517-en.html
Abstract: (9260 Views)
If the organizational excellence models employ correctly, they would be effective tools for institutionalizing organizational concepts & values, employing self-assessment methods, organizational learning and continuous improvement in the organizations. And also it will provide recognition of the best processes. Islamic Republic of Iran Police tries to design and operationalize its excellence models, but the proportionate excellence patterns that can be applicable for Islamic Republic of Iran Police, hasn’t designed and executed yet. So the subject of this research is to design an organizational excellence model in Islamic Republic of Iran Police. To develop this model weights of criteria has obtained using analytical hierarchy process (AHP) and relationships between criteria has determined using DEMATEL method. results show that leadership criteria has the highest score between enablers and the most effectiveness on others. Additionally, client results have the highest score between results and is the main receiver between other criteria. Finally a hierarchy method to prioritize improvement projects has suggested.
Article Type: scientific research |
Subject:
a
Received: 2014/12/2 | Accepted: 2016/02/20 | Published: 2016/05/31
Received: 2014/12/2 | Accepted: 2016/02/20 | Published: 2016/05/31
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