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The methods and techniques of performance evaluation are the key issues in organizational and academic researches.  One of the problems of performance evaluation in working groups is dealing with group performance evaluation and individual performance evaluation. A comprehensive performance evaluation system not only assesses performance at different levels (individual and group) but also considers the dependence and relations between them. Existing systems cannot consider the effect of different levels on each other. In this paper, we use Data Envelopment Analysis method for studying performance as a multi level phenomenon. For this purpose we use a multi-level Data Envelopment Analysis Model for evaluating performance of working groups in a governmental organization in Iran. The model views the groups at the highest level in the hierarchy as the decision-making units whose performance are optimized. Part of the output from the optimization is a set of performance measures for the components of those top level decision-making units. The result shows that the multi-level DEA model is an appropriate model for measuring groups and their members’ performance at simultaneity.

Keywords: Performance Evaluation, Working Groups, Multi Level DEA

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