In recent years, coopetition—the collaboration between competitors—has gained significant attention from businesses. Within the healthcare supply chain, coopetition strategies are employed to address shortages in equipment, infrastructure, human resources, and raw materials. This approach is increasingly relevant in today’s complex and dynamic business environments and requires specific human resource competencies to effectively manage changing market conditions. However, there has been a lack of research on these competencies in this particular context. This study was conducted in two stages using a mixed-methods approach, with a statistical population comprising academic and industry experts. In the first stage, semi-structured interviews and thematic analysis identified 30 competencies related to human resources in coopetition. These competencies were categorized into seven groups: "personality competencies," "knowledge competencies," "communication competencies," "ethical competencies," "task competencies," "security competencies," and "decision-making competencies". In the second stage, a researcher-made questionnaire and a fuzzy total interpretive structural model were used to explore the relationships among these competencies. The results indicate that "personal competence" and "ethical competence" are foundational competencies from which other competencies arise. Following these, "knowledge competencies," "communication competencies," and "decision-making competencies" hold greater significance than the others. Based on these findings, it is essential to prioritize personality and ethical skills in human resource recruitment, while enhancing knowledge, communication, and decision-making abilities through in-service training.
Article Type:
Original Research |
Subject:
Organizational Behavior and Human Resource Management Received: 2024/06/26 | Accepted: 2024/11/24 | Published: 2025/03/30