1- Assistant Professor, Department of Management, Faculty of Humanities, University of Kashan, Kashan, Iran. , Drmazroui@kashanu.ac.ir
2- Master graduate, Department of Management, Faculty of Humanities, University of Kashan, Kashan, Iran.
Abstract: (2307 Views)
Identifying, mitigating, and confronting human resources risks is essential for organizational excellence. This study aims to identify, analyze, and provide strategies to deal with risks in one of the government organizations in Isfahan province. The present study is mixed, where the resilience strategies are presented using FMEA and FAAO methods, and the number of resilience is calculated quantitatively. The statistical population of this study is human resource experts. Due to the limitations of the statistical society, all employees were selected as samples. All risks were obtained through the study of research literature and in-depth interviews with experts. The interviews were coded using thematic analysis. In the first phase of this study, thirty four risks were identified, and among them, ten most significant risks were selected, and strategies for dealing with them were presented. In order to retrieve, three risks were selected: long-term illness, staff dissatisfaction, and exit of experience and skill without experience transfer. A total of nine strategies were presented to return to the pre-risk state or more desirable. The resiliency ratio of the organization’s human resources department was 0.66 before the occurrence of risk and 0.84 after the occurrence of the risk.
Article Type:
Original Research |
Subject:
Organizational Behavior and Human Resource Management Received: 2020/10/8 | Accepted: 2021/05/30 | Published: 2021/12/1