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Hemmati N, khadivar A. A model for prioritizing information technology projects in order to develop e-government. ORMR 2021; 11 (3) :173-194
URL: http://ormr.modares.ac.ir/article-28-42144-en.html

Selecting and prioritizing IT projects is one of the most important decisions for managers. On the other hand, the development of e-government in countries is of interest to government officials. Providing electronic services by organizations is one of the early signs of the development of e-government. The main purpose of this article is to provide a practical model to government organizations. In order to implement e-government and provide e-services, these organizations need to select and prioritize IT projects. In the proposed model, Dematel method, hierarchical analysis method and Prammett 2 method are used to prioritize information technology projects. The results obtained from the implementation of the model in a governmental organization show that projects such as organizational resource planning and customer relationship management, which will provide more services to stakeholders, are the organization's first priority for electronic services, and projects such as Information security management system and network development are low due to the low number of tangible and direct service to stakeholders.