Volume 4, Issue 1 (2014)                   ORMR 2014, 4(1): 143-119 | Back to browse issues page

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Soltani M, Nikookar G, Taban M, Safari A. Localization of European Foundation for Quality Management (EFQM) In Military Research Organizations. ORMR. 2014; 4 (1) :143-119
URL: http://ormr.modares.ac.ir/article-28-11696-en.html
1- Assistant Professor, School of Management, University of Imam Hussain, Tehran, Iran
2- Associate Professor, School of Management, University of Imam Hussain, Tehran, Iran
3- Assistant Professor, Management faculty, University of Ilam, Ilam, Iran
4- Localization of European Foundation for Quality Management (EFQM) In Military Research Organizations
Abstract:   (8705 Views)
Applying current quality management models is not proper for military research organizations relating different fields of human resource, strategic management, leadership, culture and organizational behavior. Application of these models organizations and may cause some issues for these organizations. This research paper aiming at upholding current EFQM excellence model is based on a research being hold in the military research organizations, according to which the conceptual research model was designed. The research followed an applied purpose through survey data collection method. The validity of the aspects, categories and indicators of the model was strongly confirmed by the experts. The results of the Analytic Hierarchy Process (AHP) technique received 336.8 out of 1000 as a general score for all localized criteria. Leadership and management, having a score of 51.7, were the highest, and resource management and shareholding were at the lowest position among the enablers. In relation to increasing values for users, the score was highest and it was the lowest for shareholders.      
Full-Text [PDF 184 kb]   (2321 Downloads)    
Article Type: Research Paper | Subject: -
Received: 2014/04/21 | Accepted: 2015/01/19 | Published: 2015/01/21

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