شناسایی ویژگی‌های سرمایه انسانی سازمان هوشمند: رویکرد آمیخته

نوع مقاله : پژوهشی کیفی

نویسندگان
1 دانشجوی دکتری مدیریت - مدیریت منابع انسانی، گروه مدیریت دولتی، دانشکده مدیریت و اقتصاد، دانشگاه سیستان و بلوچستان، زاهدان، ایران.
2 دانشیار، گروه مدیریت دولتی، دانشکده مدیریت و اقتصاد، دانشگاه سیستان و بلوچستان، زاهدان، ایران.
3 استاد، گروه مدیریت دولتی، دانشکده مدیریت و اقتصاد، دانشگاه سیستان و بلوچستان، زاهدان، ایران.
4 استاد، گروه مدیریت دولتی، دانشکده مدیریت، دانشگاه تهران، تهران، ایران.
5 استادیار بخش مدیریت، دانشکده اقتصاد، مدیریت و علوم اجتماعی، دانشگاه شیراز، شیراز، ایران.
چکیده
هدف پژوهش حاضر شناسایی ویژگی‌های سرمایه انسانی سازمان هوشمند به روش آمیخته بود. در بخش کیفی با انتخاب 17 نفر از اساتید و خبرگان دانشگاهی حوزه سازمان و مدیریت، به روش نمونه‌گیری نظری، مصاحبه‌های عمیق و نیمه‌ساختار یافته‌ای انجام و از طریق تحلیل محتوا در نرم‌افزار مکس‌کیو‌دی‌ای تحلیل شد. اعضای نمونه بخش کمی 200 نفر از کارکنان شهرداری زاهدان، مناطق و سازمان‌های وابسته بودند که به روش نمونه‌گیری طبقه‌ای- تصادفی انتخاب شدند. ابزار پژوهش در بخش کمی پرسشنامه‌ای محقق‌ساخته با پایایی قابل قبول بود که روایی آن با استفاده از تحلیل عاملی تأییدی در نرم‌افزار لیزرل تأیید شد. وضعیت مؤلفه‌‌های شناسایی‌شده به‌وسیله آزمون تی تک‌نمونه‌ای و نرم‌افزار اس‌پی‌اس‌اس ارزیابی شد. قابلیت‌های فردی، مهارت‌ها، دانش، هوش عاطفی، هوش فرهنگی و سازمانی به‌عنوان ویژگی‌های سرمایه انسانی سازمان هوشمند شناسایی شدند. به‌علاوه، مشخص‌ شد در نمونه مورد‌مطالعه، وضعیت مهارت‌ها در حد متوسط و وضعیت دانش، هوش عاطفی، هوش فرهنگی و هوش سازمانی در حد مطلوبی است، اما قابلیت‌های فردی از وضعیت مطلوبی برخوردار نیست.
کلیدواژه‌ها

موضوعات


عنوان مقاله English

Identifying Smart Organization’s Characteristics of Human Capital: A Mixed Method Approach

نویسندگان English

Najme Mehdibeigi 1
Amin Reza Kamalian 2
Nour Mohammad Yaghoubi 3
Ali Asghar Pourezzat 4
Mohammad Hossein Ronaghi 5
1 Ph.D Candidate of HRM, Faculty of Management and Economics, University of Sistan & Blouchestan, Zahedan, Iran.
2 Associate Prof., Faculty of Management and Economics, University of Sistan & Blouchestan, Zahedan, Iran.
3 Professor, Faculty of Management and Economics, University of Sistan & Blouchestan, Zahedan, Iran.
4 Professor, Faculty of Management, University of Tehran, Tehran, Iran.
5 Assistant prof., college of economics, management and social sciences, Shiraz University, Shiraz, Iran.
چکیده English

This paper aimed to identify the characteristics of human capital the Smart Organization in a mixed method. In the Qualitative section, 17 faculty members in of organization and management were selected using theoretical sampling method and conducted in-depth and semi-structured interviews were. Data were analyzed by content analysis in Maxqda software. Sub-Sample members of the quantitative section included 200 employees of Zahedan Municipality, regions and affiliated organizations who were selected by stratified random sampling method. At the quantitative section, the instrument was researcher-made questionnaire by acceptable validity that its reliability confirmed by Confirmatory factor analysis in Lisrel software. Evaluation of the identified characteristics was performed by T-test in SPSS software. Individual abilities, skills, knowledge, emotional intelligence, cultural intelligence and organizational intelligence were the characteristics of human capital of Smart Organization. In addition, it was found that the skills are moderate and the status of knowledge, emotional intelligence, cultural intelligence and organizational intelligence is good, but individual abilities and is not in a good condition.

کلیدواژه‌ها English

Smart Organization
Human Capital
Municipality
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